Chick-fil-A

How Old-Fashioned Customer Service Creates Brand Fanatics

Published on March 8, 2012

We’ve all heard the age-old saying, “The Customer is Always Right” but, how important is customer service today? My experience is that a few brands are doing a fantastic job and the rest leave much to be desired. Take a step back and think about your brand experience – what can you do to create brand fanatics for your organization?

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