Background Image
Posts In:

customer experience

Three ways to ensure your customers have a good experience

Published on October 8, 2012

Companies spend a lot of time and money trying to get customers to walk through the door but don’t seem to notice when customers walk out planning never to return….No, you don’t need millions of dollars to differentiate your brand. Just look up, clean up and pick up, and you’d be amazed at what that will do for your brand experience. Improve your brand experience and improve your business!

Read More

Being a “Preferred” Customer Never Felt So… Bad

Published on September 4, 2012

As a marketing executive, I do quite a bit of traveling. For years I had relied on Hertz as our go-to rental car company. But after upgrading to a Club Gold membership, shockingly our service level dropped. Over the course of about a year, a lot of little things happened, but when little things like not having my reservation or not having a car for me became the norm, I decided to switch to Avis.

Read More

Stop doing the same things and expecting different results.

“I’m tired of buyers not understanding how we’re different. And uncertain our message is as good as we might think. I want an agency that is a true and trusted partner and that has experience and success marketing home and building products. I’m ready for a brand story we’re proud of—told consistently across all channels.”

Well said, you. Let’s make that happen.

Contact us. We’ll get back to you right away to schedule a call.
This field is for validation purposes and should be left unchanged.

Merlot Marketing | CA + MT + NV + TN | +1 916 285 9835

Linkedin Twitter Facebook-square Youtube Instagram
Many businesses struggle with expressing and sharing their story in a way that is meaningful and memorable. Merlot has a proven process that articulates an authentic story and distributes that story through the most impactful marketing channels. When you have a meaningful message and consistency across all marketing channels, your brand builds traction and your business grows.

Pin It on Pinterest